Easily view and manage blocked numbers through the Client Portal. Block and unblock specific numbers or all unknown numbers by navigating to the Answering Rules section.

Tab Title

Office managers and call center supervisors must be in My Account view to access the Answering Rules tab. 

 

 

1. Navigate to the Answering Rules tab of the Client Portal.
2. Click the Block button on the right side.
3. In the text box, enter a 10-digit number with no spaces, brackets, or dashes.
4. Click the plus button to add the number to your block list.
5. (Optional) Check the box next to Block anonymous or unknown.
6. Click Done to save.