Active Answering Rules in the Home Tab

Read time: 24 s

For quick access, you can view and change your answering rule in the Home tab. It will display your current active answering rule, and which extensions are associated with the rule (and time frame). 

You can change your Active Answering Rule by clicking the drop-down above your current answering rule. Office managers and call center supervisors must be in the Home section of “My Account view.

To see the Time Frame your active answering rule is using, you can hover over the answering rule's name. 


header-top-left-border Created with Sketch.
header-top-right-border Created with Sketch.