You can locate your profile by clicking the drop-down menu in the top right corner. Once in your profile settings, you can directly change your name, department, timezone, email address(es), and dial-by-name directory options.

Caller ID Information 

If you scroll down in this menu, you can access your CallerID Information. You have the option to change your area code, and caller ID. You cannot change your 911 caller ID.

Account Security

You can change your password. Your password must:

• be a minimum of 8 characters,
• be comprised of at least 1 number, and be comprised of at least 1 capital letter.
• At the bottom of the profile menu, you can change your PIN. Your PIN must:
• only numbers,
• non-sequential numbers,
• be non-repetitious numbers, and be 6-digits in length.
• Always remember to Save your changes in your profile settings before leaving the window.

Change your Email Address 

Email addresses are connected to your voicemails and are on file in case the Support Team atnet2phone Canada may need to contact you. You can add multiple email addresses if you need voicemails to go to different inboxes. 

1. Click your name in the upper right corner.
2. Click Profile.
3. Enter or change your email address in the box next to Email Address(es).
4. To add multiple email addresses, click the green plus icon.