Huddle Internal FAQ

What is Huddle?

As a completely new product, Huddle allows users to video conference (and screen share) easily and securely from a browser or mobile app. Similar to Google Meet, Huddle integrates with your Google Calendar for seamless conference scheduling. 

What is the major value prop?

What is the one thing above all else that this thing does to provide value to our users?

Clients now only have to select one vendor for their phone and video conferencing needs. With their license, they can get Net2phone’s award-winning reliable and secure business phone solution while having access to all of the video conference features of Huddle, allowing for easy to facilitate face-to-face meetings through a browser or mobile app. It’s the ultimate addition to your business communications toolkit.

What are the essential features?

What are the essential features that people will want? For example, what boxes would this check on an RFP document?

Huddle is an online-only platform; unlike many big competitors, you can easily join meetings and get all of the functionality directly from your browser. No more waiting for people to download or update their software.

Huddle Key Features 

  • HD Video Conferencing
  • Full integration with Google Calendar
  • Guest login and password protection
  • Audio Dial-in Options
  • Real-time Quality/Status
  • Participant Audio and Video Selection Controls
  • Moderator Audio Controls
  • Screen Sharing
  • Youtube Video Sharing
  • Keyboard Shortcuts
  • Complete Audio and Video Control
  • Camera Toggle Options
  • Available for iOS and Android
  • Public and Private Chats
  • Available in 30+ languages
  • Raise Hand Option
  • Emoji Reactions 
  • Mobile Dial-in Compatible
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What are some common use cases?

How are we expecting people to use this new thing? How will we save people time and money or make more intelligent decisions?

Huddle is excellent for internal team meetings like collaboration sessions and status updates. Your team will now have the ability to see their colleagues or speak to presented slides. In addition, the Google Calendar integration makes it perfect for scheduling one-off and recurring meetings.

Huddle works excellent for meetings outside of your organization as well. If you’re showing a prospect a video from Youtube, they’ll have a seamless experience without any video stutter. If you’re sharing your screen with a client during a training session, you can quickly flip back and forth between your shared screen and video feed or easily allow them to show their screen and walk them through the process. If you’re showing off a new feature with many organization partners, features like raise hand or the chat functionality will allow them to ask questions.   

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